Managed Services

Cpmview delivers support on implemented CPM solutions anywhere at anytime.

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Ensure the reliability, quality and continuity of your CPM-applications and financial processes

Sometimes questions are so complex that expert knowledge is required. You might be shorthanded or you want to have confidence that an important closing period will proceed smoothly. That is why we offer a comprehensive support service on our CPM-solutions.

Cpmview offers support in the broadest sense of the word. Our consultants have up-to-date and in-depth knowledge of CPM solutions, technologies and financial processes. Paying more attention to the support of your CPM-solution and formalizing this process will ensure the reliability, quality and continuity of your financial process.

What are our managed services?

Service Level Agreement

When a project is successfully implemented a service level agreement can be concluded. Our support service will become available immediately after this agreement and offers a wide range of services. Among others, this includes incident management and modification change management, as well as planned on-site support and customized training.

To execute our SLA’s efficient and effectively we use a proven and modern solution for issue logging, tracking and issue resolvement.

Delivering 24×7 support

Our support team can deliver 24×7 support and consists of consultants – from junior to senior level – and specialists. The support consultants act as first point of contact, whereby it is guaranteed that an experienced consultant is involved, who is familiar with the case. This enables us to provide a suitable solution for questions, requests or problems, since our support team can make optimal use of the knowledge and expertise within CPMview.

Managed services and cloud hosting

With our managed services we take on the responsibility for ongoing monitoring, managing and/or problem resolution for your CPM systems and functions.

Are you looking for secure cloud hosting in Europe? Then you are also in the right place. We work with the best in class service partners to assure fast, reliable and a secure server infrastructure.

Talk further with one of our EXPERTS
Find out more
Rutger de Roo van Alderwerelt
Senior Consultant
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An overview of our support services

  • Change management
  • Service requests
  • Incident management
  • Business critical support
  • Troubleshooting
  • Release and deployment management
  • Event management
  • Projects
  • Planned and 24×7 support
  • Training
  • Managed services and hosting